Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and service address.

Service Details: Information related to plumbing issues, property details, and appointment requests.

Payment Information: Billing details processed securely through third-party payment providers (we do not store full card details).

Technical Data: IP address, browser type, device information, and cookies.

Communication Data: Messages sent through contact forms, phone calls, or email.

2. How We Use Your Information

We use your information to:

Schedule and provide plumbing services

Process payments and send invoices

Respond to inquiries and service requests

Send appointment confirmations and updates

Improve website performance and customer experience

Send promotional offers (only if you opt in)

3. Sharing of Information

IronFlow Plumbing does not sell, rent, or trade your personal information.
We may share information with:

Payment processing providers

Website hosting and IT service providers

Authorized technicians or subcontractors (only when necessary to complete services)

All third parties are required to maintain confidentiality and data security.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.

7. Your Rights

You may have the right to:

Access your personal data

Request corrections to inaccurate information

Request deletion of your data

Opt out of marketing communications

To exercise these rights, please contact us.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

IronFlow Plumbing